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To Our Loyal Customers
😀❤️🤲Mondosol family would love to take this opportunity to thank you for shopping with Mondosol, over the years for your travels.
And because of this incredible situation, we have to temporarily close or reduce some of our activities. Hey Don't worry! Our products and some of our locations are still available online.
Before you'll find some FAQ and what you can expect from us in the coming weeks, be sure to check your inbox for a customer loyalty discount coming your way. And don't forget to tag us on Facebook Instagram to show us ❤️love.
Ok so use the #lovemondosol to receive bonus points in our loyalty program.
When are the Mondosol properties closing?
It depends on the locations so for example in Italy Starting March 9, Malaysia, Malta and Mexico from March 30 until further notice according to local authorities.
When are Mondosol properties opening again?
Again please refer to local authorities in each location. In Italy they are talking about a first opening on the 3rd of June and an official the 15th of June 2020.
I still want to travel and shop can I buy online?
Yes! Visit shop.mondosol.com to buy what you need at home. Have a look on travel.mondosol.com to see what properties are available.
I am nervous about staying in properties and products being shipped. What are you doing to prevent any risks?
All of our properties that are available get sanitized and products are shipped with all measures to prevent all the risks from covid-19. We will do everything to handle safety, hygiene and our staff have been trained.
I have a question you have not covered here. How do I get in contact with you?
You can contact us directly at firstname.lastname@example.org or with our chat in the contact us page. We will get back to you as soon as we can.
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